Median Annual Wage: $36,690
Education: High school diploma or equivalent (62%); Associate's degree (11%); Less than high school diploma (11%)
Projected Growth: Average (8% to 14%)
Related Job Titles: Train Dispatcher; City Dispatcher; Motor Coach Supervisor; Aircraft Dispatcher; Dispatch Manager; Rail Operations Controller; School Bus Dispatcher; Truck Dispatcher; Dispatcher (Dispatch); Operations Dispatcher
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Source: O*NET OnLine information for Dispatchers, Except Police, Fire, and Ambulance.
More Office and Administrative Support Careers
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Oversee all communications within specifically assigned territories.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Prepare daily work and run schedules.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Receive or prepare work orders.
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
- Arrange for necessary repairs to restore service and schedules.
Source: O*NET OnLine information for Dispatchers, Except Police, Fire, and Ambulance.
- Speaking - Talking to others to convey information effectively.
- Coordination - Adjusting actions in relation to others' actions.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Time Management - Managing one's own time and the time of others.
- Service Orientation - Actively looking for ways to help people.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Source: O*NET OnLine information for Dispatchers, Except Police, Fire, and Ambulance.